FREQUENTLY ASKED QUESTIONS
Do you offer payment plans for art purchases?
Yes! Any art adoption of $100.00 or more qualifies for my payment plan. The payment plan is as follows:
Payment #1: A 1/3 non-refundable installment secures your purchase and removes it from inventory.
Payment #2: A second 1/3 payment is due 30 days from payment #1.
Payment #3: A final 1/3 payment is due 30 days from payment #2 along with any shipping fees (if applicable) and the item/s will be shipped 7-10 business days from when the final payment is received.
Note: Any payment not submitted or is 7 days past due will result in a full refund of any previous payments minus the non-fundable 1/3 installment and then Becca Basic, LLC reserves the right to re-list the item/s.
Do you accept refunds and exchanges for art purchases?
I want you to absolutely love your art adoption and I understand that sometimes, something as simple as color may look much different in person than online.
If for any reason you are unhappy with your purchase and would like a refund or exchange, it will be happily accepted within 30 days of the purchase date, with the product/s in their ORIGINAL condition, shipped to Becca Basic, LLC at your cost, in the original packaging it arrived in. There are no exceptions for damage in shipping. Item's must be returned in their ORIGINAL CONDITION to be able to receive a refund or exchange. Purchasing insurance is highly recommended!